Merchandiser/Order Writer managing merchandising needs and stock for Mondelēz products like Oreo and Ritz. Collaborating with sales representatives and optimizing store displays.
About the role
- Technical Writer responsible for writing user documentation and in-app guides for ControlUp's products. Collaborating with teams to enhance user experience through effective guidance and UI text.
Responsibilities
- Document the features for your product areas.
- Collaborate with lots of different teams, including product managers, developers, support, customer success, marketing...pretty much everyone.
- Help manage the process in a task management tool with full visibility. Everyone has a stake in the docs, so you'll get lots of feedback. You'll need to balance requests with time-sensitive work.
- Write in-app guidance and walkthroughs.
- Advocate for the user with good UI text and UX suggestions.
Requirements
- 3-5 years of technical and UX writing experience, preferably for a SaaS-based software company.
- You are not afraid of AI and are comfortable using it to draft documentation and improve text.
- Writing is your passion and your craft. You have native-level English and are an excellent editor.
- You understand UX and can advocate for the user by writing great guidance and UI text.
- You can prioritize projects, meet your deadlines, but also be flexible to align with company priorities.
- You love learning and set aside time for improving your knowledge of new tools, technologies, processes, etc
Benefits
- Opportunities for continued professional development and growth
- Flexibility, work-life balance & lots of professional support
- Global culture
- On-going training
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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