About the role

Product Owner for Payments & Data at Congrify focusing on enhancing payment performance and data analytics. Drive product delivery managing data and analytics features in a hybrid environment.

Responsibilities

Own and manage the product backlog for data and analytics features related to payment performance, transaction monitoring, and operational insights.
Define and prioritize user stories, epics, and product features based on business value, user feedback, and insights from data analysis.
Work closely with stakeholders (e.g., finance, operations, analytics) to understand user needs and translate them into clear product requirements.
Analyze payment and transaction data to inform feature development, identify user pain points, and uncover growth opportunities.
Collaborate with design and frontend teams to craft intuitive UI/UX flows for dashboards, anomaly alerts, and reporting interfaces.
Map end-to-end user journeys for both internal users (e.g., analysts, ops teams) and external users (e.g., merchants), ensuring usability and clarity.
Use tools like Grafana, Tableau, or custom-built dashboards to validate hypotheses and measure the impact of product changes.
Continuously monitor key payment metrics (e.g., success rates, chargebacks, processing latency) to define product KPIs and influence roadmap priorities.
Ensure data consistency and integrity by working with engineers and analysts to define validation logic and edge-case handling.
Drive product discovery and experimentation by testing small iterations, gathering feedback, and refining based on measurable outcomes.
Align product vision and delivery timelines with cross-functional teams to support business goals and regulatory needs.

3+ years of product management experience in data analytics, payments, or financial technology products — or an equivalent role with a strong track record of delivering data-driven solutions.
Proven experience in the payments industry (e.g., acquiring, processing, PSPs, gateways, or financial operations), with a solid understanding of payment flows, chargebacks, success rates, and operational KPIs.
Demonstrated ability to define and manage product backlogs, write clear user stories, and prioritize features based on business impact and user feedback.
Strong analytical mindset with hands-on experience working with transactional data, defining metrics, and drawing insights to guide product decisions.
Experience working with BI tools (e.g., Grafana, Tableau, Metabase) and collaborating with analytics or data engineering teams on dashboards and reports.
Ability to work closely with UX/UI designers to shape user journeys, wireframes, and product interfaces for data-heavy applications.
Excellent communication and stakeholder management skills, with a track record of aligning cross-functional teams around a shared product vision.
Familiarity with agile methodologies (e.g., Scrum, Kanban), and experience guiding iterative development cycles in a fast-paced environment.

Hands-on experience working with real-world payment and transaction data.
Opportunity to learn directly from industry experts, including professionals with decades of experience in fintech and data engineering.
Exposure to cutting-edge technologies and analytics tools used in the payments industry.
Development of analytical, problem-solving, and data visualization skills.
Potential for a full-time role upon successful completion of the internship.
Opportunity to build a strong foundation in the rapidly growing fintech and payments sector.