Hybrid Senior Product Manager – Growth

at Multiverse

• Job title: Senior Product Manager – Growth
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Product Manager focusing on growth at Multiverse, leading initiatives to enhance learner engagement for AI and Tech skills.

Responsibilities

• Define and optimise the acquisition funnel from first touch to application, working across web, in-platform, and partner surfaces.
• Identify high-leverage drop-off points and own the experimentation roadmap.
• Improve matching and discovery through AI-powered recommendation and personalisation.
• Collaborate with GTM, Operations, and Data teams to improve attribution and channel quality.
• Own the onboarding experience to reduce time to value and improve early milestone completion.
• Define and track benchmarks for a meaningful first week, month, and quarter.
• Design product interventions and build AI-driven onboarding flows that adapt in real time to learner needs and behaviours.
• Own programme engagement metrics, including completion rates, attendance, and project submission.
• Identify behavioural signals to proactively support at-risk learners.
• Partner with AI teams to develop personalised learning experiences that adapt to individual pace and context.
• Improve mechanisms for community and peer connection.
• Own the end-to-end messaging system, including logic, content, and frequency management.
• Build a personalisation framework for "nudges," celebrations, or interventions.
• Operationalise AI-generated content at scale, defining guardrails and quality feedback loops.
• Define metrics for messaging impact and run continuous improvement cycles.
• Build a shared growth model to give the product org visibility into funnel performance.
• Champion a culture of hypothesis-led, structured experimentation.
• Represent the growth perspective in roadmap conversations with senior leadership.

Requirements

• Substantial experience as a PM with a track record of improving measurable growth metrics (acquisition, activation, retention).
• Confidence with data: pulling analysis, running cohort studies, and building dashboards.
• Experience designing and running rigorous A/B and multivariate experiments.
• Strong instincts for user experience and a focus on sustainable long-term strategies.
• Ability to build alignment across cross-functional teams without formal authority.
• Hands-on experience building products using AI/LLMs to generate or personalise content.

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!