Customer Service Representative managing customer inquiries and providing technical assistance. Working within a motivated team at AddSecure, a leading IoT solutions provider in Europe.
About the role
- Customer Support Specialist for Reima handling inquiries via email and chat, ensuring customer satisfaction. Opportunity to work remotely or from our Estonian offices Monday to Friday.
Responsibilities
- Bringing great customer service to the customers via primarily email/chat, but also inbound phone calls
- Finding solutions for each individual customer to ensure a positive experience
- Handle Finnish customer cases but also assist English when needed
Requirements
- Fluent in Finnish and have a good command of English
- A positive attitude & mindset towards customer service
- Decent technical skills to handle our systems
- Previous experience in customer service or e-commerce is not mandatory, but appreciated!
Benefits
- A salary of 1596,50 Euros /Gross
- Bonus up to 100 Euros /Gross (based on performance)
- A job you can do from the comfort of your own home or from our offices
- Paid training from day 1
- Additional health insurance
- Expenses subsidy (phone, internet, parking, sports, etc.) of 60 EUR/net per month
- Supportive and fun coworkers with regular company/team activities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Senior Vice President overseeing the FRFS customer service function across multiple payment services. Driving strategic leadership and operational oversight in a high - performing organization.
Senior Customer Experience Manager ensuring client satisfaction and managing complex relationships at Q2. Building strong partnerships and overseeing project execution within banking solutions.
Customer Service Specialist at Ron Heyman Agency providing personalized customer service and support. Identifying opportunities to cross - sell and assisting with customer inquiries in Phoenix, AZ.
Customer Service Manager providing strategic and frontline leadership at Bearingstar Insurance in Connecticut. Overseeing the CT Customer Service Department and developing exceptional service processes.
Assistant Customer Service Specialist at TDCX responsible for delivering exceptional support to customers via various channels. Focus on customer satisfaction and effective problem - solving in a BPO environment.
Assistant Customer Service Associate delivering support to customers at TDCX, a global business process outsourcing company. Responsible for customer communication and service resolution strategies in Singapore.
Customer Service Representative providing assistance in a fast - paced inbound call center for Financial Institutions. Handling account inquiries, transactions, and ensuring customer satisfaction.
Business Relationship Support Specialist at Wells Fargo managing a complex portfolio of customers and improving processes. Collaborating with internal teams to resolve customer issues and ensure compliance.
Global Customer Service Director overseeing customer service function across regions for Oticon Medical. Responsible for building a high - performing service model and leading an international team.