Interface Administrator supporting data accuracy and system integrity for broker partners. Responsible for download administration and system optimization in a hybrid setting.
Responsibilities
Responsible for the daily download administration
Schedule the download pull, releasing invoicing and clearing suspense items
Notify broker staff when a client file needs clean up or correct to allow the download to be released
Manually relabel & assign EDOCS or other download file types that cannot be configured for automated labelling
Conduct ad hoc report review and clean up
Perform general system clean up to ensure accuracy and integrity of our system data
Understand, configure and manage the CSIO mailboxes
Participate in the continued optimization of the interface platform
Liaise with the system vendor and insurance carrier partners to ensure all updates and changes are implemented in the system
Scan and send courier documents and emails to a central location to be labelled and assigned in EPIC
Requirements
Must have experience with Applied EPIC
Previous experience in a similar role within a brokerage
Strong attention to detail and organizational skills
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