Interim manager responsible for directing the Income team in Amsterdam. Aiming to enhance service quality and drive process improvements within the municipality.
Responsibilities
Het aansturen van het team Inkomen en het waarborgen van de kwaliteit van de dienstverlening
Het implementeren van verbeterprocessen en het optimaliseren van de workflow
Het onderhouden van contacten met interne en externe stakeholders
Het rapporteren aan het management over de voortgang en resultaten
Requirements
Ervaring in een vergelijkbare functie binnen de publieke sector
Uitstekende communicatieve vaardigheden en het vermogen om teams te motiveren
Ervaring met procesverbetering en projectmanagement
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