Leader of Account Management/Growth overseeing Strategic Account Managers at Cloudinary. Managing team to solve challenges for EMEA & APAC clients while achieving growth.
Responsibilities
Lead and Manage a team of Strategic Account Managers focused on retention and growth revenue
Manage, Hire, and Lead performance conversations with team members
Have experience navigating complex deal cycles across a technical portfolio of products Effectively expand Cloudinary's customer footprint
Participate in virtual and onsite meetings with strategic clients and partners
Accurately forecast growth and retention opportunities
Escalate customer questions and issues to the appropriate teams
Requirements
Minimum of 4+ years of experience in a customer-facing, B2B, revenue-generating leadership role in Saas/technology space
7+ years of experience in software account management and/or sales required
Strong presentation skills, executive presence, and influencing skills
History of exceeding sales goals
Highly motivated as well as able to develop a highly motivated and success-oriented team
Proven ability to integrate knowledge across disciplines to include relationship management, consultative selling, closing contracts, operation/process flow, and product function
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