Sales Operations Analyst supporting the operational needs of Delinea's APAC sales organization. Ensuring data accuracy, reporting, and assisting in core sales processes for growth objectives.
Responsibilities
Perform regular data hygiene reviews in Salesforce and other GTM systems to ensure accuracy, completeness, and adherence to data standards.
Execute data enrichment and cleansing using tools such as ZoomInfo, HG Insights, Cognism, Openprise, and similar platforms.
Maintain account, lead, contact, and opportunity records; investigate and resolve data gaps and inconsistencies.
Run, update, and distribute recurring reports and dashboards, ensuring accuracy and timely delivery.
Support basic Salesforce and process-related user tickets (data issues, workflow questions, and light troubleshooting).
Validate data used in forecasting and pipeline reviews under the guidance of senior team members.
Support day-to-day execution of key sales processes including lead/contact routing, opportunity stage hygiene, sales onboarding/offboarding tasks, and territory/account assignment updates.
Monitor adherence to required sales processes and escalate risks or recurring issues to Sales Operations and Sales Leadership.
Document processes and contribute to internal knowledge bases to improve consistency and enablement.
Analyze sales activity, productivity, and funnel metrics; highlight trends or issues that impact performance, reporting accuracy, or efficiency.
Support ad-hoc requests such as list pulls, coverage checks, and pipeline/funnel reviews for APAC leadership.
Partner with Marketing, Sales, and SDR teams to ensure records are created, enriched, and routed correctly, and provide lightweight enablement on process changes and system updates.
Support the VP Sales, APAC with forecasting, reporting, and insights, recommending practical improvements to process and execution.
Requirements
4+ years of professional experience in Sales Operations, Sales Strategy, Revenue Operations, or a closely related commercial operations role
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