IT Support Analyst delivering reliable IT support and ensuring excellent employee experiences at BetWarrior in Buenos Aires. Collaborating with teams to resolve issues and improve processes.
About the role
- Entry level Operations Support Analyst responsible for daily operations support at Citi. Liaison between operations staff, project managers, and clients.
Responsibilities
- Assist with the creation, execution, and validation of User Acceptance test plans and scripts
- Review VRU project requirements to ensure timelines are met
- Build and run reports such as Management Information Systems (MIS) or financial forecasts
- Research and interpret standard information and identify inconsistencies in data
- Assist in training team members on loan resources
- Prepare basic presentations for management
- Support trouble ticket resolution and the training of new and borrowed testers
- Appropriately assess risk when business decisions are made
Requirements
- 0-2 years of relevant experience preferred
- Knowledge of Business Banking, Citi Commercial Banking Products and Services
- Comprehensive knowledge of Business Entity Types and Beneficial Ownership, and Factiva Searches
- Proficient in Microsoft Office
- Proven problem-solving and negotiation skills
- Consistently demonstrates clear and concise written and verbal communication
- Familiarity with regulatory frameworks and audit cycles
- Strong attention to detail and documentation
- Understanding of internal controls and control testing
- Curious, communicative, and proactive
- Comfortable working with minimal structure
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
GG
Elektrotechniker providing technical support and remote service for packaging machines. First point of contact for customers on technical questions and remote service execution.
HK
Electronics technician providing technical support and remote services for packaging machines. Engaging with international clients and collaborating across departments at GARANT in Germany.
Technical Support Engineer providing customer support in cybersecurity solutions. Working with customers to resolve issues, enhance product features, and educate users on products.
Field Applications Engineer providing technical support and customer service in a fast - paced technical environment. Troubleshooting hardware and software issues for a global service network.
Providing analytical support and systems administration for Treasury operations at GM Financial. Involves project leadership, vendor liaison, and mentoring entry - level team members.
Graduate Technical Analyst role at BearingPoint focusing on technology and data solutions for clients. Collaborating with teams and gaining exposure to various technologies in a hybrid work environment.
IT Support Analyst providing technical support via phone, chat, and in person to employees. Ensuring the proper functioning of IT resources and user experience.
Technical Support Specialist for Fortinet, troubleshooting networking and security issues for customers. Acting as an escalation point and evolving into a subject matter expert on endpoint security.
Internship as IT Support Technician at network leader SAFTI, providing first - level IT support and assistance. Engage with infrastructure team to enhance user experience and technical documentation.