Enterprise Growth Manager at Pointr focusing on scalable pipeline generation in the healthcare sector. Collaborating with Sales, Product, and Marketing to drive revenue growth across healthcare accounts.
CI
Hybrid Head of Customer Growth, Value Cards and Personal Installment Loans, Director
Posted last week
About the role
- Head of Customer Growth leading profitable customer growth for US Value Cards and Personal Loans. Collaborating with cross-functional teams to drive customer acquisition and revenue streams.
Responsibilities
- Develop and execute strategies to drive profitable customer growth.
- Partner with Marketing and Analytics for customer acquisition.
- Collaborate with Product and Marketing teams for new product positioning.
- Deliver planned commitments for customer acquisitions.
- Cultivate relationships with Marketing, Analytics, and Risk teams.
- Lead comprehensive test-and-learn agendas with Analytics and Product teams.
- Partner with teams to establish optimal channel mix for profitability.
- Conduct competitive intelligence efforts to inform strategic planning.
- Ensure seamless execution of pre-screen campaigns.
- Evaluate options for generating fee revenue through decline monetization.
Requirements
- Bachelor’s degree required; Master’s degree preferred.
- 10+ years of progressive experience.
- Proven track record of delivering results and leading high-performing teams.
- Strategic thinker with the ability to define overarching business strategies.
- Deep knowledge and understanding of customer needs and market dynamics.
- Demonstrated strong people leadership skills.
- Exceptional ability to build and nurture relationships with a diverse range of stakeholders.
- Excellent communication (written and verbal), listening, and influencing skills.
- Strong understanding of product architecture, backend systems, and financial products.
- A change agent with a proven ability to drive innovation.
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- planned time off (vacation)
- unplanned time off (sick leave)
- paid holidays
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