Product Manager for Circle K shaping the in-store ordering and checkout experience across global markets. Contributing to a dynamic digital transformation in a growing retail environment.
Responsibilities
Support the product lifecycle and help deliver digital food ordering solutions and the systems that power them.
Contribute to the product vision and strategy for Circle K’s food ordering and kiosk experience, grounded in customer insights and operational needs.
Support the development and refinement of the product roadmap across food, coffee, merchandising, loyalty, and digital engagement.
Help bring structure and clarity to new concepts through discovery, user feedback, and early experimentation.
Measure the impact of early-stage pilots, setting expansion criteria and go/no-go recommendations.
Support end‑to‑end product work — discovery, requirements, delivery, launch, and optimization.
Work with UX, engineering, POS, payments, and menu management teams to deliver coordinated, high‑quality features.
Assist in defining product KPIs (e.g., conversion, attach rate, throughput) and use analytics to identify opportunities for improvement.
Partner closely with the Food and Operations teams to ensure customer and store needs are well understood and incorporated into product decisions.
Collaborate with teams across Loyalty, Merchandising, Retail Media, Payments, and Store Operations to ensure integrated and consistent customer experiences.
Communicate updates, progress, and risks across markets and stakeholders to maintain alignment.
Participate in customer‑centric discovery, including on‑site research in stores to observe ordering, preparation, and checkout workflows.
Work with UX to develop intuitive, fast, and operationally sound kiosk experiences.
Advocate for solutions that work equally well for customers and store associates in real‑world retail environments.
Requirements
3–5 years of product management experience supporting digital or omnichannel products.
Experience working on or adjacent to self‑service, ordering, checkout, or POS‑integrated solutions.
Ability to collaborate effectively in matrixed enterprise environments.
Strong problem‑solving skills and comfort dealing with partial information and emerging requirements.
Basic technical fluency with modern retail or ordering systems (POS, payments, APIs, orchestration, menu/item management).
Experience working closely with UX and engineering teams.
Bachelor’s degree in Business, Engineering, Computer Science, Design, or a related field.
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