RESL Support Lead managing client sales and support processes at CIBC. Supporting Mortgage Advisors and ensuring an effective client experience via coordination of lending processes.
Responsibilities
Coordinate and execute the end-to-end RESL application process
Support a dedicated Mortgage Advisor portfolio in a fast-paced environment
Act as a single point of contact for clients and partners
Manage the sales pipeline and track progress against milestones
Requirements
Fluent in French and English
Experience in Mortgage Advisor business management
In-depth knowledge of real estate lending policies and procedures
Strong communication skills, both written and verbal
Ability to manage client relationships effectively
Benefits
Competitive compensation
Banking benefit*
Wellbeing support
Employee and family assistance programs
MomentMakers, our social, points-based recognition program
Job title
RESL Support Lead, Client Sales and Support – Bilingual
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