Client financial services agent assisting member needs via personalized support and service. Promote investment and financing products while ensuring client satisfaction and business relationship management.
About the role
- Financial Service Representative working in a hybrid model making outbound calls for financial services. Engaging with clients to understand their financial needs and suggest appropriate solutions.
Responsibilities
- Work in a fast paced Contact Centre to proactively reach out to clients
- Suggest new and existing financial services products
- Engage in meaningful conversations to understand financial needs
- Provide information and resolutions to client issues
Requirements
- Fluent in French and English
- Ability to work independently as an Agent@Home
- Wired Internet connection to support call quality
- Flexible to work Monday to Friday from 9:00 AM to 08:00 PM and Saturday from 10:00 AM to 6:00 PM
Benefits
- Competitive compensation
- Banking benefit*
- Wellbeing support
- Employee and family assistance programs
- MomentMakers, our social, points-based recognition program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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