Bilingual Patient Care Coordinator at DuPont Clinic assisting patients with reproductive health scheduling and resources. Supporting patient care transitions and providing compassionate communication.
About the role
- Fraud Agent monitoring client transactions to provide excellent client experience. Identifying fraud and conducting investigations while ensuring security for clients.
Responsibilities
- Monitor client transactions to provide a wonderful client experience
- Identify and conduct investigations of possible fraud or unusual activity
- Maintain all actions taken, including resolutions reached
- Interact with clients and stakeholders via telephone
Requirements
- Bilingual in French and English
- Engage with clients to build long-term relationships
- Analyze client transactions and banking history
- Compile data and investigate alerts/referrals
- Document all actions taken accurately
- Collaborate with clients, branches, and stakeholders
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers recognition program
- Purpose Day - a paid day off for personal growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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