Payroll & HR Operations Coordinator managing payroll for 150-200 employees at CIAL Dun & Bradstreet. Ensuring compliance and accuracy in payroll processing and HR operations.
Responsibilities
Process the full payroll cycle for 150-200 employees, ensuring accuracy, timeliness, and compliance with Mexican labor and tax regulations
Manage and validate incidences, bonuses, commissions, overtime, leaves, and other payroll variables
Calculate and process severance payments and Profit Sharing (PTU)
Administer statutory and voluntary payroll deductions, including Infonavit, Fonacot, pension payments and loans
Generate and validate payroll reports
Process employer obligations including SUA, ISN, and other regulatory payments
Ensure full compliance with IMSS processes, including salary updates, registrations and terminations, occupational risk matters, and monthly reporting
Attend labor authorities (STPS, IMSS, CFCRL, etc.) as needed to support inspections, audits, and information requests
Manage and maintain salary tabulators aligned with internal equity and external market benchmarks
Conduct market salary analysis and compensation studies to support salary reviews, adjustments, and organizational growth
Partner with HR leadership to ensure compensation practices are competitive, compliant, and aligned with business strategy
Support the implementation and tracking of salary increases, adjustments, and structural changes in coordination with Payroll and Finance
Oversee benefit providers such as grocery and vouchers, internet/electricity support, savings fund, medical providers, pension administrators, etc
Manage activations, deactivations, balances, reports, and issue resolution with benefit vendors
Coordinate communication with employees regarding benefits and support their inquiries
Maintain accurate, complete, and organized physical and digital employee files, ensuring compliance with local standards and audits
Manage employee data updates, permissions, and changes within the HRIS and other HR platforms
Support the administration and tracking of employee vacations, leaves of absence, and time-off balances
Prepare regular and ad hoc HR reports to support business needs and leadership decision-making
Operate multiple HR and administrative systems, including payroll platforms, Fonacot, Infonavit, savings fund providers, grocery/gas cards, and others
Ensure data accuracy, troubleshoot system inconsistencies, and coordinate with providers for technical support
Collaborate closely with the Finance team to support HR-related budget planning, OPEX control, and headcount cost management
Provide timely and accurate HR data and insights for financial forecasting, budget tracking, and reporting to Head Quarters
Participate in the preparation and consolidation of HR and payroll information for HQ reporting, ensuring consistency and data integrity
Collaborate with Finance, Legal, and other internal teams for reporting, audits, and compliance requirements
Participate actively in HR initiatives, engagement activities, and company programs
Provide support to employees and leaders on payroll, benefits, and HR processes, ensuring an excellent employee experience
Requirements
Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field
Minimum 5 years of experience in payroll processing and HR operations within Mexico
Strong knowledge of Mexican labor law, IMSS, and tax regulations
Practical experience with Infonavit, Fonacot, SUA, ISN, and settlement calculations
Experience managing benefit vendors and pension/savings fund processes
Proficiency in HR systems and multiple administrative platforms; high comfort with technology and reporting
Demonstrate strong analytical and problem-solving skills to identify inconsistencies, risks, and improvement opportunities within payroll and HR processes
Detail-oriented, analytical, organized, and committed to accuracy and confidentiality
Strong communication, customer-service mindset, and ability to work cross-functionally
Results focused, proactive, resilient, motivation and persuasion skills, high organization and planning skills, and teamwork
English proficiency
Benefits
Positive and encouraging work environment
Dynamic company where you can grow as far as your vision and curiosity leads you
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