RPO Senior Manager overseeing Procure to Pay operations for the Americas. Leading audit initiatives, compliance efforts, and managing the P2P team across regions.
Responsibilities
Lead and oversee P2P operations, including vendor onboarding, invoice processing, payments, and expense management, ensuring alignment with organizational standards and policies.
Act as a subject matter expert for the Coupa Procure to Pay system, managing procurement operations, Concur T&E systems and supporting stakeholders in their usage.
Collaborate with Global Process Owners (GPO), regional P2P teams, and BPO external service providers to ensure consistent execution of P2P processes and drive process improvements.
Monitor and review P2P performance metrics, KPIs, and SLAs, identifying opportunities for continuous improvement and implementing solutions to enhance efficiency.
Lead efforts to automate and optimize manual processes, driving alignment and consistency across regions while ensuring compliance with global policies.
Manage and develop the P2P team, providing leadership, guidance, and development opportunities to foster engagement and high performance.
Provide support for cross-functional projects, representing the P2P function and driving improvements that impact procurement and finance operations.
Act as a key point of contact for internal and external stakeholders, ensuring effective communication, issue resolution, and alignment with business objectives.
Requirements
A bachelor’s degree in finance or equivalent
6-8 years Accounts Payables (P2P) experience
2 years managerial experience leading teams, preferably in multiple locations
Previous experience in 3rd Party vendor performance management
Demonstrated skills in driving change management process
Project management
Excellent written, verbal, and interpersonal skills
Leadership skills with the ability to effectively lead, motivate and provide direction to others
Work and lead effectively in a multi-cultural, fast-paced environment
Strategic thinking with continuous improvement mindset
Intermediate data analytics skills
Knowledge of SAP
Knowledge of Payments restrictions in complicated countries (like Argentina and Brazil)
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