Regional Market Development Manager driving strategic growth and customer engagement for Thermo Fisher Scientific. Enhancing customer engagement through integrated marketing campaigns and supporting regional initiatives.
About the role
- Quality Control Manager ensuring bicycles meet global customer expectations at BikesOnline. Overseeing product lifecycle from planning to final assembly while managing international quality standards.
Responsibilities
- Ensure that every bicycle and accessory meets rigorous expectations of our global customer base.
- Oversee the lifecycle of a product from range planning, concept creation to floor to final assembly.
- Maintain an expert-level understanding of import regulations, safety standards, and testing requirements across all operating markets (AU/US).
- Hold suppliers accountable for uncompleted or substandard ProBuild work.
- Lead quality control and compliance for batteries, eBikes, and chargers.
- Manage the Insera supply chain coordinator based in Indonesia.
- Develop and refine packaging solutions with suppliers.
- Identify warranty trends related to shipping and packaging and develop strategic resolutions.
Requirements
- Tertiary qualification in commerce, marketing, or business.
- Recognized certification in bicycle maintenance.
- Extensive background and technical knowledge of bicycles, high-end components, and e-mobility systems (eBikes, batteries, and motors).
- Proven experience training factory personnel and workshop staff in production standards, assembly methods, and ProBuild protocols.
- Hands-on experience ensuring products meet international standards, import regulations, and eBike certifications for AU and US markets.
- Proficiency in Google Workspace and experience working within ERP and Project Management environments.
- Exceptional verbal and written communication skills, with the specific ability to work effectively across different cultures, languages, and time zones.
Benefits
- Flexible work arrangements
- Generous staff discounts
- Ongoing learning opportunities
- Internal career progression
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