Account Manager responsible for managing OEM and MRO customers in Kolkata. Focused on retaining business through customer requirements and technical support.
About the role
- KAM Specialist building relationships and driving growth within A&H marketplace across MGA and broker partners. Supporting the VP of Strategic Growth & Partnerships with account management and business development.
Responsibilities
- Support the VP of Strategic Growth & Partnerships in the management expansion of key accounts across MGA, broker, TPA, and reinsurance relationships.
- Serve as a primary point of contact for day-to-day partner inquiries, ensuring timely communication and effective resolution of issues.
- Collaborate closely with underwriting, claims, compliance, operations, and other shared services teams to deliver seamless support to partners.
- Assist in the development and execution of account management strategies that enhance partner engagement and drive profitable growth.
- Track and analyze partner performance, identifying opportunities for growth, cross-sell, and improved program outcomes.
- Coordinate partner review meetings, including agenda preparation, presentation support, and follow-up actions.
- Maintain CRM and account management tools to ensure data accuracy and actionable reporting for senior leadership.
- Support business development efforts by leveraging existing partner relationships and helping identify expansion opportunities.
- Contribute to special projects and strategic initiatives designed to strengthen Crum & Forster’s market position.
Requirements
- Bachelor’s degree in business, finance, or related field preferred.
- Minimum 2 years of experience in insurance, reinsurance, account management, or related field; Accident & Health experience a plus.
- Proficient in Microsoft Office Suite – Outlook, Word, Excel, PowerPoint
- Ability to travel
Benefits
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision.
- Focus on your whole family’s wellness, including your physical, mental and financial wellbeing
- Tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- Dynamic, ambitious, fun and exciting work environment
- Spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program
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