Senior Service Delivery Manager overseeing operations and client consulting at Capgemini. Leading teams to enhance data processing and reporting in the pharmaceutical industry.
About the role
- Installation Manager overseeing deployment of Leo Cancer Care’s radiation therapy systems at customer sites. Requires significant travel and collaboration with Order Fulfillment team.
Responsibilities
- Lead on-site installation activities for all LCC equipment at customer locations.
- Coordinate and allocate installation resources to support project timelines.
- Schedule personnel and balance multiple priorities to ensure on-time delivery.
- Ensure installations are completed on schedule, within budget, and to specification.
- Maintain accurate Installation Records for all installed products.
- Provide installation progress updates to the Project Manager and LCC leadership.
- Maintain accurate forecasting data in Salesforce CLM to support revenue planning.
- Manage third-party installation and rigging contractors.
- Collaborate with cross-functional teams to resolve site readiness or technical issues.
- Own the development and coordination of installation manuals, including content creation, document review, and release processes.
- Partner with the Client Delivery Project Manager to ensure installation resources align with project deliverables.
- Develop and refine installation timelines and resource plans for upcoming projects and escalate challenges proactively.
- Maintain timely and complete records for installations, expenses, time sheets, non-conformances, and deviations across the team.
- Provide feedback to Site Planning and Engineering for continuous product improvement.
- Demonstrate and foster strong leadership skills; support team development and technical competency.
- Ensure all LCC installation sites meet health and safety requirements at all times.
- Assist with pre-installation site preparation and inspections.
- Perform additional duties as assigned.
Requirements
- 5+ years of experience leading complex medical device installations in a highly regulated, fast-paced environment
- STEM background strongly preferred
- Ability to read and interpret mechanical drawings and system/electrical schematics
- Self-motivated and capable of working independently and collaboratively across functions
- Proven ability to lead and manage teams at varying levels of experience
- Salesforce experience highly desirable, including the ability to train team members and ensure Salesforce remains the single source of truth for cases, work orders, and site completion
- Proficiency in Microsoft Office (Outlook, Teams, Word, Excel)
- Strong communication and relationship-building skills; influential and clear communicator
- Willingness and ability to travel across the U.S. and internationally on short notice. Valid passport and driver’s license required
- Strong organizational skills with the ability to meet deadlines in a time-sensitive environment
- Effective negotiating skills and strong logical, structured problem-solving abilities.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Delivery Manager responsible for coordinating successful infrastructure projects and managing incident response lifecycle in a hybrid environment. Collaborating with technical experts, stakeholders, and operational teams.
Senior Manager for Digital Adoption & Enablement managing AI initiatives at Frasers Property. Leading workshops and capability programs to enhance digital skills and collaboration within the organization.
Senior Manager overseeing audiological algorithm development at Demant. Leading teams to innovate and improve quality of life for Hearing Impaired persons.
Assistant Site Manager overseeing construction projects and site management activities for Gray Ohio Valley. Collaborating with project teams and maintaining safety and quality standards.
Warehouse Manager overseeing site operations and employee satisfaction within a customer distribution center. Responsible for management tasks, relationship building, and operational excellence.
Manager II assisting in executing restaurant management operations at HMSHost. Ensuring compliance with operational standards and supervising restaurant staff in Little Rock.
Senior Manager leading Pricing Process & Policy at HP, managing process governance, compliance, and team performance. Collaborating across regions and departments to ensure efficient and auditable processes.
Senior Asset Manager overseeing operational and commercial performance of solar portfolios. Leading performance monitoring initiatives within an Independent Power Producer environment.
Telco Solutions Bid Manager orchestrating bids at HPE, managing financials and project delivery for complex customer projects. Requires extensive project management experience and a University degree.