Case Manager at UBC advocating for patients' access to specialty pharmaceuticals. Ensuring timely coordination of case elements and communication with stakeholders while enhancing patient experience.
About the role
- Manager II assisting in executing restaurant management operations at HMSHost. Ensuring compliance with operational standards and supervising restaurant staff in Little Rock.
Responsibilities
- Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
- Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
- Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
- Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
- Actively ensures all associates take all mandated rest breaks and meal periods
- Ensures display areas are appropriately clean, stocked, and visually appealing
- Ensures all equipment is in good working order
- Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
- Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
- Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
- Places orders for individual units, receives goods, processes invoices
- Ensures that the company has the most current contact information for all associates working in the restaurant.
Requirements
- Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
- Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
- Requires a minimum of 4 years food and beverage, cash handling, and customer service experience
- Requires a minimum of 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
- Requires the ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
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