Data Onboarding Specialist managing client onboarding projects within Cedar Gate's healthcare data operations. Collaborating with various teams and stakeholders to ensure project success.
Responsibilities
Work with a dedicated Data Management team, Product Team, Implementation Team, and Data Acquisition team to develop a detailed communications and project plan to monitor and track implementation progress
Manage change control to existing project scope and project schedule and communicate appropriately to stakeholders
Collaborate with the Data Acquisition Team to ensure inbound data files are being delivered within project timelines
Escalate issues and risks to the Director of Data Acquisition (Director) in a timely fashion
Monitor and communicate project milestones, status, and risk to the Director and Client as appropriate
Assist the Director with monitoring current projects and coordinate with all team members to keep workflow on track
Create all project-related paperwork - including Implementation Agendas, Project Plans, and Status Reports - and distribute timely to the client and/or executive management team
Coordinate and schedule client meetings
Serves as the dedicated point of contact for assigned High profile clients
Identify opportunities for process improvement and workflow streamlining
Work with the Data Acquisition team to ensure Vendor Implementation tickets are created and monitored throughout the implementation; ticket categories include (but are not limited to) Legal Agreement execution, SFTP setup, file receipt/review, and distribution of file analysis
Requirements
Proven working experience in project management
Ability to oversee cross-functional efforts
An outgoing and enthusiastic personality that will make clients and team members want to follow your lead!
Excellent client-facing and internal communication skills (written, verbal, and body language)
Bachelor's Degree in an appropriate field of study or equivalent work experience
Agree to work toward a Project Management certification
Solid organizational skills, including high attention to detail and multitasking skills
Effective at building, maintaining, and growing relationships with senior leadership
Proven ability to learn technical concepts with high proficiency
Eligible to work in the U.S. without assistance in getting an employment visa or work authorization.
Benefits
Freedom of a suburban Burlington, Massachusetts, office with a remote hybrid work schedule and flexible hours
Ongoing training that builds and extends professional, technical, and management skills
Customer Onboarding Lead managing implementation of legal technology at Avvoka for major firms. Leading a team to ensure quick adoption and success in legal environments.
Customer Onboarding Consultant at Virta guiding customers through onboarding for EV charging services. Managing project coordination, training sessions, and continuous improvement efforts.
FX Regulatory and Onboarding Specialist at Partners Group supporting FX counterparty and MMF onboarding documentation. Managing workflows, timelines, and ensuring accurate and audit - ready data.
Working Student in Customer Onboarding for a Berlin - based Foodtech startup, assisting restaurant clients with app integration and ensuring a smooth onboarding process.
Credentialing and Onboarding Specialist at TransUnion interpreting customer information. Focus on credentialing and managing subscriber codes in a hybrid working environment.
Senior Product Owner driving technical delivery of onboarding capabilities for Luminor, a top independent bank in the Baltics. Collaborating across teams for client onboarding solutions.
Onboarding Specialist responsible for the successful onboarding of high - value Providers and Service Companies at Field Nation. Act as a trusted advisor and platform expert to facilitate user engagement on the marketplace.
Junior Support/Onboarding specialist guiding customers for a Fintech company. Handling inbound inquiries and aiding onboarding processes for a user - friendly experience.
Employer Implementation & Onboarding Manager at Clasp overseeing successful launches of education programs with employer partners. Focused on cross - functional collaboration and operational excellence.
Onboarding Coordinator ensuring pre - employment requirements are met for a community mental health provider. Collaborating with HR teams to deliver exceptional onboarding experiences while maintaining compliance.