Junior Collection Consultant managing customer collections for Creditas with a focus on providing personalized service. Engaging directly with clients and addressing their payment concerns through multiple communication channels.
About the role
- Collections Specialist responsible for managing aged accounts and resolving client issues. Working within a team and training on subject matters in a hybrid work environment.
Responsibilities
- Reviewed aged accounts to resolve with client or fix account in system
- Resolve a full range of internal and external requests
- Assist with training on subject matter
- Become proficient in the use of commission accounting system and understand the ramifications of data entered and its impact on the financial operations of the company
- Additional responsibilities as assigned
Requirements
- High school diploma or GED required
- Bachelor’s Degree or two years of experience on a specialized subject matter
- Must maintain current required licenses and certifications relevant to field of expertise
- Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Effective customer service skills
- Proficient use of applicable technology
- Ability to work in team environment as well as independently
- Ability to analyze and prioritize multiple responsibilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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