Hybrid Senior Operations Manager, French Services

at Radio-Canada

• Job title: Senior Operations Manager, French Services
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Edmonton, Canada

About the role

• Senior Operations Manager overseeing operational efficiency and strategic direction in broadcasting. Serving as a liaison with infrastructure managers and optimizing resources across various platforms.

Responsibilities

• Contribute to high-level strategic planning, with a specific focus on defining content production and delivery objectives across all platforms
• Advise the Senior Director and leadership team on priority actions to achieve departmental objectives
• Clearly convey organizational priorities and expectations to employees and partners
• Lead the recruitment process for your team and support hiring initiatives across other departments
• Supervise and direct all technical staff in the region
• Provide a work environment that fosters commitment, engagement, innovation and high performance
• Evaluate performance and determine staff training and development requirements
• Plan succession for staff under your purview to ensure business continuity
• Participate in various local, regional and national committees upon request
• Keep up to date on new technology and workflows in the radio, television and digital industries
• Assess operating budget needs, recommend solutions to management and monitor expenses in line with allocated departmental budgets
• Oversee daily operations with the support of two producers, ensuring all activities comply with CBC/Radio-Canada technical, production and journalistic standards, as well as HR and Finance policies
• Develop close working relationships with English Services, Regional Media and other components to maximize collaboration and resource co-ordination
• Advise production teams and media partners on the various processes and available resources, as well as on monitoring adherence to production standards
• Co-ordinate logistics (travel, security, communications and transmission) for major regional deployments
• Fulfil other duties and responsibilities associated with the position of Senior Operations Manager as required.

Requirements

• Five (5) years’ leadership and/or people management experience
• Five (5) years’ experience in broadcasting (digital, television, radio) or a related field
• Solid leadership skills, along with the ability to influence and engage teams
• Proven strategic and interpersonal skills
• Ability to clearly articulate strategic direction and objectives
• Outstanding critical thinking skills, coupled with the ability to analyze complex situations and resolve issues in a timely manner
• Strong understanding of broadcast and digital technologies and workflows
• Ability to manage and track multiple projects and priorities simultaneously under tight deadlines
• Tact, diplomacy and professional judgment
• An innovative mindset and a willingness to challenge and improve existing tools and processes
• Strong written and verbal communication skills in both English and French
• Willingness to travel regularly
• Ability to work effectively for extended periods of time under pressure and on weekends when necessary

Benefits

• Flexible work arrangements
• Professional development opportunities