Hybrid Faculty Relations Administrator

at WLU Press

• Job title: Faculty Relations Administrator
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: CA$79,284 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cognos
• Location requirements: Hybrid, Waterloo, Canada

About the role

• Faculty Relations Administrator managing diverse faculty relations tasks at Wilfrid Laurier University. Collaborating with various campuses and ensuring compliance with collective agreements across roles.

Responsibilities

• Perform a variety of duties, including labour relations and administrative support
• Accuracy is key for collection, coordinating and maintaining consistency and integrity of University faculty data
• Generate compliance reports under the Full-time Faculty and Contract Teaching Faculty (CTF) Collective Agreement
• Assist with research on university collective agreements in preparation for negotiations
• Monitor Faculty Relations inbox, responding to inquiries using provided templates
• Prepare termination acknowledgment letters and employment confirmation letters
• Support the ongoing administration of WLUFA collective agreements
• Process marking/grading allowances in compliance with the CTF Collective Agreement
• Enter faculty data into Banner and support the review of overload contracts
• Prepare confidential official files for review by committees and assist with appointment requests

Requirements

• University degree in business administration or a related field, or an equivalent combination of education and experience
• Minimum of two year’s work experience including administration, reporting, and customer service (University environment preferred)
• Demonstrated work experience in faculty administration, human resources or a related field including collective agreement interpretation and administration is an asset
• Experience working with collective agreements, preferably both WLUFA Full-time and CTF is an asset
• Demonstrated high level of customer service and professionalism
• Excellent administrative and organizational skills, including accuracy and attention to detail
• Proven ability to work independently in organizing and prioritizing
• Strong written and verbal communication skills
• Demonstrated analytical ability with decision-making skills
• Diplomacy, discretion, tact, ability to interact with a wide range of University and external personnel
• Excellent problem-solving skills
• Considerable working knowledge of software packages such as Microsoft Office, Banner (various modules), Word, Excel, and Cognos
• Must exude patience and sensitivity to the attitudes & feelings of others
• Must demonstrate honesty, integrity, fairness and ethical conduct at all times
• Has the highest regard for the sensitivity and confidentiality of information
• Adjusts comfortably to the needs of diverse audiences
• Able to remain calm and respond constructively to pressure, emotional situations and in dealing with conflict.

Benefits

• Flexible work arrangements including the ability to work remotely up to three days per week