UX Designer for Alberta Blue Cross focusing on user-centered design for digital platforms. Utilizing research and collaboration to enhance digital experiences for health information.
Responsibilities
Connect user needs to business goals through research, planning, testing, and design to inform recommendations.
Create accessible, simple, and purposeful experiences that enable customers to self-serve with confidence.
Collaborate with IT, Marketing, Customer Experience, and Communications teams to align insights, accessibility, and delivery.
Analyze behavioural data to identify opportunities for usability improvement.
Participate in UX reviews and accessibility audits to ensure quality and compliance.
Apply inclusive design and plain language principles to serve diverse audiences.
Share insights and contribute to peer reviews and knowledge-sharing sessions that advance UX practice.
Document and communicate findings and design decisions in shared repositories.
Requirements
3–5 years’ experience designing for digital platforms.
Degree or diploma in Design, UX, Human-Computer Interaction, Human Factors Psychology, or related field.
A portfolio of case studies showcasing your UX process and outcomes.
Proficiency in Figma and familiarity with analytics tools (such as Adobe Analytics or Hotjar).
Experience with human-centered design, testing, and research methodologies.
Basic knowledge of HTML and CSS is an asset.
Understanding of WCAG 2.2 and inclusive research practices.
Benefits
Support a healthy work/life balance.
Invest in your growth and expertise.
Provide mentorship opportunities across the organization.
Include you in advancing Alberta Blue Cross’s user experience practice through continuous research and learning.
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