Serviceadministration role at WAGNER, market leader in coating technology. Managing customer service, processes, and communication for high customer satisfaction in Markdorf.
Responsibilities
Commercial handling of all service activities, including billing for customer service visits, maintenance and inspections
Point of contact for customers for commercial/administrative questions
Ensuring availability of materials and spare parts for service assignments
Managing the flow of goods to customers and coordinating urgent material shipments
Close collaboration with internal interfaces and participation in projects to optimize commercial processes and further develop digital tools
Requirements
Completed commercial vocational training (e.g., industrial clerk) or an equivalent qualification
Good technical understanding and confident user of SAP and Microsoft Office
Ideally, experience in the after-sales area
Confident command of German and English, both written and spoken
Benefits
Individualized onboarding
Wide range of training and development opportunities
Bike leasing and EGYM Wellpass
Corporate Benefits
Company events
On-site company restaurant "Josef's"
Paid leave for certain occasions
Social fund
Flexible working hours / 1–3 days working from home per week
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