SCEC Consultant providing expert security advice to Defence and government clients. Collaborating on critical infrastructure projects in high‑threat environments within Australia.
MA
Onsite Senior Customer Analytics Consultant
Posted 3 hours ago
About the role
- Data Scientist within Customer Analytics Advisory team at Capgemini Invent. Transforming clients' operations leveraging insights from customer data to drive business value.
Responsibilities
- Lead the definition and development of customer analytics and data science solutions.
- Advise clients on solution architecture, implementation strategies, and best practices.
- Conduct workshops to identify business pain points, define solution paths, and co-create innovative analytics strategies.
- Build and deploy machine learning models, customer segmentation algorithms, and predictive analytics solutions.
- Collaborate with cross-functional teams to integrate analytics into business processes and platforms.
- Ensure quality assurance, testing, and successful roll-out of analytics solutions.
Requirements
- Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, Engineering, or a related STEM field.
- Proven experience in customer analytics, commercial insights, or operational data science.
- Strong ability to translate complex data into actionable business insights and recommendations.
- Hands-on experience with data science tools and programming languages such as Python, SQL, R, or MATLAB.
- Familiarity with AI/ML techniques, data visualization tools, and cloud platforms.
- Experience in delivering analytics use cases in industries such as Consumer Products, Retail, Manufacturing, Life Sciences, or Energy & Utilities.
- Agile project delivery experience and understanding of consulting methodologies.
- Excellent communication and stakeholder management skills.
- Must have an awareness of how to Design, develop, and deploy AI-driven solutions to enhance decision-making, automate processes, and improve operational efficiency across the organization
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
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