Senior Product Manager at Care.com leading Trust & Safety product roadmap. Designing systems for AI-driven safety and compliance across marketplace platforms.
Responsibilities
Lead the Trust & Safety product roadmap
Design and launch AI-driven systems for content safety
Partner with Data Science to train and deploy ML models
Develop frameworks for AI safety and compliance
Collaborate with Policy, Legal, Customer Care, and Engineering
Define and track Trust & Safety OKRs
Use experimentation and data analysis to drive improvement
Advocate for a user-centered safety culture
Requirements
4-6 years of product management experience
At least 3+ years in AI, ML, or data-centric product development
Experience building or scaling Trust & Safety, content moderation, or risk mitigation systems
Proven ability to lead technical product work
Deep understanding of AI/ML technologies
Strong analytical skills
Excellent collaboration and stakeholder management
Strategic thinker who thrives in ambiguity
Degree in Computer Science, Engineering, Data Science, or related quantitative field (preferred)
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