IT Infrastructure Manager overseeing corporate IT reliability, security, and performance for AI infrastructure company. Hands-on role requiring expertise in productivity suite, networking, security, and systems administration.
Responsibilities
Design, configure, administer and monitor our M365 environment and business productivity applications
Implement and maintain security policies in our firewall and security tools
Optimise collaboration tools and workflows to support our growing team
Provide responsive desktop support for general end user compute issues
Manage cloud backup solutions ensuring data protection and recovery capabilities
Administer AI productivity and meeting tools
Maintain comprehensive asset register for all IT equipment and software
Manage software licensing compliance and optimisation across the organisation
Plan and execute hardware refresh cycles and procurement
Configure, administer and monitor enterprise network infrastructure including firewalls, switches, wireless access points and VPNs
Ensure robust, secure connectivity across our UK sites
Oversee server infrastructure, identity access systems, and secure remote access solutions
Implement and maintain IT Service Management (ITSM) processes and tools
Document systems, procedures and configurations
Manage relationships with ISPs, mobile phone providers and IT equipment suppliers
Requirements
Proven experience managing Microsoft 365 environments in a corporate setting
Strong knowledge of Entra ID, Exchange Online, Intune, Teams and SharePoint administration
Demonstrable experience with network infrastructure including firewalls, VPNs and routing
Solid understanding of security principles and experience implementing security controls
Experience with infrastructure-as-code or automation tools
Track record of effective supplier and vendor management
Excellent problem-solving skills and ability to work autonomously
Strong communication skills with both technical and non-technical stakeholders
Willingness to be based on-site near Manchester or Chesterfield (or nearby)
Benefits
Professional development and certification support
Collaborative, technically sophisticated team environment
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