Ad Operations Manager managing digital advertising campaigns for JustWatch the Entertainment Guide. Responsible for campaign optimization, reporting, and client communication in a hybrid work environment.
About the role
- Senior Operations Analyst driving operational efficiencies and analyzing call center performance at Farmers Business Services. Collaborating with cross-functional teams to implement business solutions and improve results.
Responsibilities
- Support driving operational efficiencies through improvements to the systems
- Monitor call volume by interval real time
- Focus on proactive forecasting
- Real time WFM metrics (AUX, unplanned shrink)
- **Key Responsibilities**
- Guide and facilitate cross functional teams in the development and implementation of business solutions
- Analyze operational information to understand the impact of business initiatives on operational functions
- Perform project management and analytics as necessary, including the ability to identify trends and make recommendations as to operating procedures that can improve results.
Requirements
- Over 4 years of experience in a similar role
- Bachelor's degree preferred in Mathematics, Statistics, Business, or related field.
- Fluency in English
- Availability to work from 1:00 to 10:00 pm BRT
- **Other Critical Skills**
- Forecasting
- Management Reporting
- Exploratory Analysis (Data Analytics)
- **Software / Tool Skills**
- Excel - Intermediate/Advanced
- Power BI (Highly Preferred)
- SQL (Highly Preferred)
- NICE WFM
- Cisco or Telephony/Contact Center System (Highly Preferred)
Benefits
- A competitive salary and performance-based bonuses.
- Comprehensive benefits package.
- Flexible work arrangements (remote and/or office-based).
- You will also enjoy a dynamic and inclusive work culture within a globally renowned group.
- Private Health Insurance.
- Paid Time Off.
- Training & Development opportunities in partnership with renowned companies.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Junior Sales & Operations Manager at SB Startbereit GmbH responsible for sales operations and client onboarding. Coordinating processes with stakeholders and managing CRM documentation.
Operations Engineer at Fervo Energy optimizing geothermal power facility operations and managing small capital projects. Collaborating with various teams to ensure safety and regulatory compliance.
Vice President of Operations overseeing civil construction and infrastructure projects, ensuring efficiency, safety, and budget compliance across multiple regions.
Operations Transformation Lead responsible for driving operational excellence and sustainable change across German scanning sites. Collaborating with leadership to ensure SLA adherence and performance governance.
Contable Operations Specialist at Tenpo, optimizing accounting transaction processes for efficiency and compliance. Leading initiatives for process improvements in a digital banking ecosystem.
Operations Administrator overseeing essential operational aspects and collaborating with multiple teams. Engaging in administrative support, vendor management, and customer relationship management.
Handling inquiries in customer service area at Solventum, managing account issues and customer support operations. Collaborating with healthcare leaders to tackle complex challenges.
Associate Operations Director leading US fulfilment operations for Wild Cosmetics. Overseeing logistics execution across major retail channels and driving customer experience improvements.
Warehouse Operations Manager responsible for overseeing logistics operations at GXO. Ensure quality standards and effective team management in a 2nd shift role.