Sales Messaging Analyst developing customer - focused sales messaging and proposals for Highmark Health. Collaborating with teams for effective communication materials and project management.
About the role
- Part-Time Sales Associate for Canna Cabana, a cannabis retail chain. Responsible for customer service, inventory management, and store maintenance in a fast-paced environment.
Responsibilities
- Greet customers and discuss type, quality, and quantity of merchandise or services required
- Maintain a high level of product and service knowledge
- Replace used stock, rotate current stock, and ensure satisfactory inventory levels
- Participate in merchandising and promotional activities for accessories.
- Ensure store conditions are consistently upheld to established standards
- Adapt communication style in order to deliver information effectively to a range of individuals
- Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
- Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
- Take orders from customers and prepare products for purchase
- Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
- Assist with display of merchandise
- Assist with inventory management
- Ensure accuracy in all transactions, inventory, and procedures
- Participate in all manner of store maintenance
- Prepare merchandise for purchase
- Work in partnership with management and other employees to maximize store sales and in-store presence
- Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
- Ensure that all health, safety, and security regulations are adhered to and required standards are met
- Available to work any shift depending on Store Operation
Requirements
- Smart Choices certification is mandatory.
- Must provide a copy of clean Criminal Background Check prior to start date.
- A valid First Aid certification is considered an asset
- High school diploma, GED, or equivalent and good knowledge of Cannabis products and strains.
- Two years of experience in retail sales.
- Proven sales ability with capability to meet and surpass targets and goals.
- Ability to analyze and interpret the needs of customers and offer the appropriate options, solutions, and resolutions required.
- Ability to promote products and persuade customers
- Strong knowledge of retail sales principles, methods, practices, and techniques.
- Ability to effectively communicate both verbally and in writing.
- Ability to work any shift based on business needs, Monday to Sunday.
- Ability to work nights, holidays and weekends and different locations.
- Demonstrated time management skills.
- Ability to work individually as well as part of a team.
- High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment.
- High level of integrity and work ethic.
Benefits
- Unlimited bonus earning potential
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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