Technical Product Specialist at healthcare SaaS company acting as a bridge between technical and business teams. Ensuring product support and improvements while collaborating with sales and client success.
About the role
- Senior Product Specialist managing health benefits solutions and vendor partnerships at Canada Life. Collaborating with teams to enhance health products and drive product adoption for clients.
Responsibilities
- Collaborate with stakeholders to identify and implement opportunities for continuous improvement and performance enhancement
- Assess legislative, market, and compliance-driven changes; recommend product enhancements
- Evaluate operational changes from third-party providers; provide actionable recommendations
- Support supplier management processes; lead necessary adjustments
- Partner with sales, marketing, and support teams to drive product adoption
- Serve as a trusted expert on health products, providing technical guidance
Requirements
- Deep understanding of product management practices
- Proven ability to translate strategy into actionable plans
- Strong analytical, organizational, and problem-solving skills
- Exceptional communication skills
- Demonstrated success in cross-functional collaboration and relationship building
- Experience leading projects and managing multiple priorities
- Proficiency in Microsoft Excel, Word, and PowerPoint
- University degree; post-secondary education in business, health, or technology is an asset
- Minimum 3 years of experience in group benefits, health products, or related fields
Benefits
- Health benefits solutions
- Virtual care products
- Vendor partnerships
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