Disability Case Manager delivering client-focused disability solutions at Canada Life in a hybrid work model. Managing disability claims and implementation of return-to-work programs with a supportive team.
Responsibilities
Perform proactive management of assigned disability claims (STD, LTD and Life Waiver).
Determine the length of disability through evaluation of medical information and job duties.
Evaluate the extent of the disability through effective verbal and written communication with various stakeholders.
Use critical thinking to make decisions based on assessment results.
Implement return-to-work programs and coordinate with employers.
Conduct health care coordination and rehabilitation programs to meet employability goals.
Requirements
Experience or training in health and wellness, disability and life or health insurance, injury claims, or customer service.
Strong interpersonal, listening and communication skills in a client-facing environment.
Effective planning, organizational and time management skills.
Solution-oriented and strong decision-making skills.
Team player and with the ability to work independently.
Tech savvy – adaptable and proficient with new programs/systems.
Bilingualism in French and English is an asset.
Reliability Status Security Clearance required after offer of employment.
Benefits
Hybrid workstyle that includes some rotational in-office & work-from-home capabilities.
An extensive and renowned online training program.
Career opportunity advancement.
Competitive salary and annual bonus program.
$2000 education reimbursement per year.
Flexible benefits and employee discount program.
Paid vacation, personal day, and employee volunteer day allotment.
Competitive pension plan and life insurance plans.
Advantageous share ownership program.
Centrally located offices with easy access to public transportation.
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