Sales Agent role providing customer communication for DEH, a major energy provider. Focused on customer retention and experience optimization in a dynamic team.
About the role
- Global IT Sr Specialist in hybrid role enhancing SAP SD module functionalities. Responsibilities include user support, training, and collaboration in a DevOps framework.
Responsibilities
- Provide first-level support for the SAP SD module, addressing user queries and resolving incidents
- Develop and deliver training focused on SAP SD functionalities
- Gain deep knowledge of SAP Fiori, focusing on its application in SD
- Actively work within a DevOps framework, collaborating closely with both development and operational teams about streamline processes
- Manage and resolve incidents and problems related to SAP SD
- Participate in the rollout and testing of new features and enhancements, focusing on SAP Fiori within SAP SD
- Continuously learn and develop skills in SAP SD and Fiori, participating in training and certification programs.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
- Excellent understanding of the SAP SD module
- Minimum 4 years' experience as an SAP service owner, gained through roles in support or project environments, is highly valuable
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Collaborative mindset, with the ability to work effectively in a team-oriented DevOps environment
- Proactive learning attitude towards new technologies, especially in SAP SD and Fiori
- Resilience and adaptability in a dynamic organizational structure.
Benefits
- Willingness to engage in technical upskilling and professional development in SAP SD and Fiori
- Flexible to adapt to evolving technologies and business needs within the SAP SD domain
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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