Application Support Analyst providing support for American Pacific Mortgage's software applications. Ensuring operational efficiency by tracking and resolving end - user issues effectively.
About the role
- Middleware / IIS Administrator role collaborating with Application Support to manage web application environments. Requires expertise in C#, IIS, cloud components, and scripting.
Responsibilities
- Monitor and troubleshoot production instances
- Contribute to implementing changes according to established standards
- Participate in major-incident technical bridges
- Administer and maintain IIS 10 web servers hosting .NET applications
- Configure bindings, manage sites, backups, and configuration versions
- Implement SSL certificates, authentication, access controls, and security best practices
- Collaborate on Azure PaaS and SaaS components
- Use Azure monitoring tools to track performance and health
- Manage deployments using tools such as Octopus Deploy
- Automate operational tasks with PowerShell and other scripting languages
- Provide support for MS SQL Server
- Perform Windows Server 2016/2019 administration and troubleshooting
- Design and maintain CI/CD pipelines
- Implement containerized solutions using Docker
Requirements
- 5–6 years of hands-on experience managing and optimizing web application environments
- Strong problem-solving skills
- Customer-oriented mindset
- Experience with C#/.NET web applications
- Knowledge of IIS administration, Windows and Linux operating systems, and MS SQL databases
- Proficiency in scripting (PowerShell and other languages)
- ITIL Foundation certification preferred
Benefits
- Hybrid work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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