Manager of Research Administration handling sponsored projects for academic departments. Ensuring compliance and providing outstanding customer service to faculty and support staff.
About the role
- IT-Support and System Administrator at B&O Bau supporting workplace systems and maintaining IT infrastructure. Involves system monitoring and technical onboarding of new employees.
Responsibilities
- You are the first point of contact for First- and Second-Level support and assist our employees with questions about workplace systems, mobile devices and printers
- You keep an overview in the ticketing system, prioritize requests and ensure efficient handling
- You independently perform new installations of workplace systems and mobile devices and prepare the technical onboarding of new employees
- You continuously monitor our IT systems, analyze monitoring data and detect disruptions at an early stage
- You maintain guides and documentation, contributing to a transparent knowledge base (B&O Help)
- Together with IT management and external partners, you work on a stable infrastructure, integrate new systems and support the further development of our IT processes
Requirements
- Completed degree in computer science or a comparable qualification, e.g. IT specialist (Fachinformatiker)
- Relevant experience in IT support and system administration
- Good knowledge of Microsoft Active Directory/Entra ID, Microsoft 365 administration, Windows Server as well as firewall and network configuration
- Team and communication skills for collaborating with distributed teams and various stakeholders
- Very good German language skills (spoken and written, at least C1 level) and good English skills
- Willingness to travel and a valid class B driver’s license
Benefits
- Secure job – long-term perspective in a growing company
- Work–life balance – flexible hours / option for remote work / 30 days’ vacation
- Shape the future – training and professional development opportunities
- Team spirit – supportive and open culture & regular team events
- Subsidy for childcare up to school age
- Attractive employee benefits – JobRad, employee discounts, Wellpass, special conditions at the B&O Parkhotel
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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