Amazon Connect Analyst responsible for managing and analyzing Petco’s Amazon Connect console. Key tasks include optimizing conversational analytics and managing user accounts.
About the role
- Sr. Transportation Excellence Analyst for Brooks Transportation team collaborating on transportation management systems. Documenting global processes and optimizing carrier partnerships.
Responsibilities
- Collaborate with Sr. Manager of Inbound Transportation, Origin and Destination Network Operations Managers, and Transportation Director to define and document E2E Global Transportation roadmap
- Challenge transportation leaders to build a transportation network that best serves the Runner by delivering capacity, consistent lead times, at optimal costs
- Plan and lead RFPs and carrier rate negotiation analysis in partnership with Transportation Leadership
- Provide subject matter expertise on Brooks’ carrier strategy to the Origin and Destination Network Operations Team
- Lead collaboration with the Transportation team to elicit, analyze, communicate, and validate opportunities and requirements for changes to business processes
- Build and foster relationships with Brooks’ carrier partners
- Own and drive the Inbound Transportation Management Maturity process to document as-is and to-be business processes to support the Transportation team’s maturity journey
- Construct business cases for projects with clearly defined requirements and financial analyses including calculated Returns on Investment (ROI)
- In partnership with SC Excellence and IT teams, manage the testing process for Transportation projects including building use cases and test plans for integration and user acceptance testing, and leading user acceptance testing efforts
- Own identification of technology issues during day-to-day work and problems surfaced in testing and lead tracking and resolution
- Coordinate production and delivery of end-user training and materials as new processes and technologies are implemented
- Communicate and evangelize the introduction of new technology-enabled capabilities
- Contribute data and metrics and Transportation sustainability program information to support the Brooks Annual Sustainability Report by partnering with carrier partners to gather data
- Identify opportunities for reducing carbon emissions in line with the Inbound Transportation and Brooks’ CSR team
- Facilitate meetings with agendas that include clearly defined outcomes; follow up on assigned action items and next steps
- Communicate difficult/sensitive information tactfully and in a timely manner to our external partners
- Present complex technical subjects and project status at appropriate detail for target audience (eg: executive vs. line-level)
Requirements
- Bachelor’s degree in Business, Supply Chain, Information Systems, Computer Science or related discipline, required
- Master’s degree a plus
- Certified Business Analysis Professional (CBAP) certification or Certification of Competency in Business Analysis (CCBA) certification from the International Institute of Business Analysis (IIBA) or similar certification is desirable
- 5 years working as a Business Analyst, or relevant experience performing business analyst activities including business case creation, requirements gathering, process modeling, or project management
- Experience working with ocean, air, and trucking carriers including rate negotiation, capacity analysis
- Resourceful at conducting research into business issues and applicable technology solutions
- Experience implementing, updating and enhancing Purchase Order Management Systems and Transportation Management Systems (TMS) a plus (e.g.: Manhattan/PkMS, JDA, RedPrairie, M3/Infor)
- Knowledge of manufacturing and/or the footwear and apparel business, systems, and processes helpful
- Experience helping to define business requirements and to evaluate proposed solutions to meet those requirements
- Talent for analyzing and communicating alternatives, risks, and benefits with the goal of reaching decisions or resolving problems
- Experience working in a global environment with colleagues from different cultures
- Experience with various software development methodologies (Agile, Scrum, Waterfall, etc.)
- Strong organizational, problem-solving, analytical, and decision-making skills
- Excellent communication, facilitation and negotiation skills, and the ability to persuade others
- Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company
- General understanding of application programming, database and system design
- Highly self-motivated and self-directed
- Unwavering demonstration of Brooks’ corporate values
- Passionate participation in Brooks’ sports activities a plus, overridden by the ability to understand and empathize with the runner to develop loyal, engaging relationships with our customers and the Brooks community
- Embraces and lives the Brooks values!
Benefits
- medical, dental, vision, life and AD&D insurance
- disability insurance
- HSA and employer contribution
- FSA
- family & fertility assistance
- 401K Savings Plan and match
- employee assistance program
- transportation assistance
- generous time off including three to five weeks of paid time off
- eleven paid holidays
- paid sick and parental leave
- product discounts
- employee recognition
- fitness discounts
- volunteer and donation benefits
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sr Total Rewards Analyst providing analytical support for compensation and total rewards programs at FormFactor. Responsible for compensation analytics and execution in a hybrid work environment.
Graduate Geospatial Analyst providing mapping and analysis support for GIS projects in the UK. Collaborating with teams to adhere to tight deadlines and standards.
Senior Mobility Engineer managing day - to - day operations of EMM systems to enhance customer productivity and collaboration. Supporting and recommending best practices in a hybrid work environment.
Tech Analyst I providing IT support for OneOncology's mission of improving cancer care. Handling desktop incidents and service requests with a focus on user experience.
HRIS Analyst managing the HR technology ecosystem, focusing on system configuration and optimization. Partnering across teams to ensure workflow standardization and improve data reporting.
![[solidcore] logo](/api/images/solidcore.jpg)
Workday HRIS Analyst driving implementation of Workday and optimizing HR systems at solidcore. Collaborating across teams to enhance data management and reporting.
M&A Analyst/Associate focusing on renewable energy transactions, from analysis to closing. Collaborating on financial modeling and working closely with clients and senior consultants in a hybrid role.
Senior Mechanical Analyst & Team Lead managing structural and thermal analysis for spacecraft systems. Leading a specialized engineering team and collaborating on technical direction and execution.
Real Estate Analyst providing admin support for real estate strategy at biotech company. Involved in transactions, lease compliance, and portfolio management.