Account Manager managing influencer campaigns for clients within a creative agency. Responsible for translation of briefs into actionable plans and overseeing campaign execution.
Responsibilities
Act as a key point of contact for clients on assigned accounts, ensuring smooth communication and delivery.
Translate client briefs into clear internal briefs and production plans.
Support the Account Director in managing campaign execution, including timelines, budgets, KPIs, and reporting, resource, production process and set-up and spend management.
Responsible for creator communications, invoicing and Input and manage data in influencer management tools (e.g., CreatorIQ®).
Monitor project deadlines and budgets, flagging any risks or changes.
Sourcing diverse talent and managing logistics and third party providers to compiling reports.
Acts as a runner on shoots where necessary.
Lead campaign kick-offs, status updates, and post-campaign analysis.
Maintain central documentation and admin accuracy.
Manage assigned projects end-to-end, including shoot production, third-party contracting, and delivery.
Organise and host pre-production meetings and ensure all stakeholders are aligned and accountable.
Collaborate with internal teams (Creative, Strategy, Paid Media, Talent, Studio) to ensure quality and consistency.
Write and maintain project documentation including timelines, trackers, WIPs, and reconciliation reports.
Support with social media management, content planning, talent briefing, and asset delivery.
Support with budget tracking, revenue reconciliation, and financial reporting.
Identify and manage scope creep and incremental revenue opportunities.
Work with the Account Director, Business Director and Production Director to cost additional campaigns or scope changes.
Support the Account Director in delegating work to Account Executives and mentoring junior team members.
Contribute to a collaborative, high-performing team culture aligned with agency values.
Assist with onboarding new team members and upskilling on best practices.
Support pitch development for new business opportunities.
Stay informed on social media trends, platform updates, and industry best practices.
Requirements
2-3+ years of experience in client services or project management within a social, digital, or creative agency.
Strong understanding of social media platforms, influencer marketing, and content production.
Proven ability to manage multiple projects simultaneously with precision and attention to detail.
Confident communicator with excellent presentation and interpersonal skills.
Commercially minded with experience managing budgets, scopes, and financial documentation.
Highly organised, self-motivated, and proactive in identifying opportunities and solving problems.
Proficient in Keynote, Excel, Google Sheets, Slack, Ziflow, and project management and estimation tools.
A collaborative team player with a positive, can-do attitude and a passion for social media.
Benefits
Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work
Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
Income protection: We know it feels good to be covered, just in case.
Calm Subscription: Now more than ever, it’s important to mind your mind!
25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
Birthdays off: One extra day to celebrate your big day
Summer hours: Between June and Aug we finish at 15.00 every Friday.
Online coaching and mental health support: Unlimited via OpenUp
Remote Working: Work abroad for up to one month a year.
Performance & Salary: Reviewed twice a year for everyone.
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