Account Director responsible for sourcing and managing enterprise clients for Adobe’s Creativity & Productivity team. Driving revenue, client satisfaction and relationships with complex enterprise solutions.
About the role
- Account Director leading social-first and influencer campaigns for clients. Overseeing project execution, team management, and client strategy in a hybrid agency environment.
Responsibilities
- Act as the key point of contact for clients, ensuring smooth communication and delivery.
- Translate strategic direction into actionable campaign plans and timelines.
- Support AMs/ Lead campaign kick-offs, manage day-to-day execution, and ensure alignment with KPIs.
- Support AM’s to deliver post-campaign analysis and insights to inform future work.
- Set-up and oversee the planning, execution, and optimization of influencer and social campaigns.
- Ensure campaigns are delivered on time, within budget, to a high creative standard and aligned with KPIs.
- Collaborate with paid social specialists, strategy and creative teams to develop integrated strategies.
- Work with ACD/CD to ensure creative excellence and quality control across all client deliverables.
- Collaborate with internal teams (Creative, Paid Media, Strategy, Production) to ensure quality and consistency.
- Maintain clear documentation including schedules, WIPs, and reporting.
- Manage and mentor a team of 3–5 Account Managers and Executives.
- Lead resource planning requirements, workload management, and team development.
- Onboard new team members with client knowledge, strategic frameworks, and processes.
- Accurately forecast revenue and campaign performance.
- Identify and prioritize new business opportunities and lead pitch development and scoping.
- Ensure operational efficiency and minimize internal review cycles.
Requirements
- 4-6+ years’ experience as an Account Director or Senior Account Manager in a social or creative agency.
- Proven experience managing UK/EMEA client accounts and delivering social-first campaigns.
- Strong knowledge of influencer marketing, paid social, and organic content strategy.
- Demonstrated ability to manage complex projects, budgets, and cross-functional teams.
- Excellent understanding of social platforms (Instagram, TikTok, YouTube, LinkedIn, etc.).
- Proficient in social agency project management tools including Teams, SharePoint, Excel, social media scheduling tools and knowledge of influencer tools.
- Strong presentation, communication, and interpersonal skills.
- Detail-oriented with excellent organizational and project management skills.
- Fluent in English (additional languages are a plus).
Benefits
- Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work
- Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
- Life assurance and income protection: We know it feels good to be covered, just in case.
- Calm Subscription: Now more than ever, it’s important to mind your mind!
- 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
- Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
- Birthdays off: One extra day to celebrate your big day
- Summer hours: Between June and Aug we finish at 15.00 every Friday.
- Online coaching and mental health support: Unlimited coaching via OpenUp.
- Remote Working: Work abroad for up to one month a year.
- Performance & Salary: Reviewed twice a year for everyone.
Job title
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