Hybrid Store Support Specialist

at bp

• Job title: Store Support Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Westlake, United States

About the role

• Brand Champion for retail store, ensuring proper execution of company programs and policies. Collaborating with various teams to drive efficiency and maximize sales in assigned region.

Responsibilities

• Serves as the brand champion and expert, ensuring brand integrity
• Plans, implements, and executes successful implementation of the Retail Store Monthly promotions at all stores within their region
• Represents the company and provides support as needed at various trade shows and conventions
• Provides feedback to Category Management team on programs and how to better execute
• Provides suggestions for store flow based on expertise in the Guest flow and experience
• Works in conjunction with Space Planning and DMs to properly reflow stores
• Utilizes category and consumer insights to identify growth opportunities and drive innovation in product development as well as marketing initiatives
• Monitors Team Member turnover and works with Store Management to develop retention strategies
• Monitors and ensures all training is on target
• Maintains contact with store managers through phone calls, emails, and virtual meetings as well as in person site visits
• Is knowledgeable and active in new store system installations and programs
• Supports management team to achieve targeted EBITDA, sales, margin and shrink
• Monitor store inventory levels
• As needed, assist the Loss Prevention Group in assignments
• Performs other duties as necessary to support the objectives of division and company

Requirements

• Bachelor’s Degree or equivalent combination of education and/or experience
• Five plus years of experience in retail/marketing
• Strong in Microsoft Excel/Power Point/Word
• Excellent planning and execution
• Willingness to travel and holds a valid driver’s license with acceptable driving record
• Able to lead people through a clear vision, proper training, ongoing development, and positive recognition to unleash the talent within each employee
• Proficient in planning and analytical skills to create positive financial results always. (e.g. understanding the calculations on the P &L, coverage ratio, budget & expense reports, etc.)
• Stays current with industry “best practices” by bench marking competitors, reading convenience store periodicals
• Exhibits excellent verbal and written communication skills to deliver information clearly and accurately in responding to questions from groups of managers and to the public.

Benefits

• Relocation Assistance: This role is not eligible for relocation