Fire Service Manager overseeing operations, sales, and administration in company's Service/Inspection Department. Responsible for strategic guidance and team leadership while ensuring performance and compliance.
About the role
- Sports & Recreation Manager developing and managing high-quality sports programs at JCC Greater Boston. Leading strategic direction and driving revenue growth while ensuring member satisfaction.
Responsibilities
- Lead the charge in shaping dynamic sports programs and recreation experiences that bring people together.
- Develop and manage high‑quality sports programs and activities at JCCGB.
- Drive program revenue growth, safety, member satisfaction, and retention through strong sports programming and facility operations.
- Provide strategic and supervisory leadership of our Sports and Recreation programs including, but not limited to, Pickleball, tennis, basketball and table tennis.
- Own and manage the strategic direction of these programs – identifying the best offerings, adjusting the portfolio of programs as warranted, determining and setting appropriate pricing, and understanding new developments in these areas.
- Manage to the respective budgets of these programs.
- Proactively works with the managers or instructors of these programs to drive revenue growth and positive net asset impact.
- Search for new offerings, and identifies new options through research, analytics and forecasting.
- Implement promotional and retention strategies for all sports programs.
- Ensure member satisfaction and policy adherence, and manage Sports-related member complaints and issues.
- Promote and market Sports programs, both directly and through collaboration with Marketing.
- Collaborate and contribute to ad hoc projects and events, including but not limited to, open houses, member appreciation events, and family fun days.
- Perform administrative functions and coordination necessary to support H&W Sports & Rec programming, and Sports Facilities operations.
- Communicate schedule information, including changes internally with Health & Wellness and with other JCC stakeholders.
- Update website schedules and ReSched bookings.
- Analyze internal (membership) and external (community) markets to identify trends and opportunities.
- Conduct supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Requirements
- Bachelor’s Degree in Sports Management, Physical Education, or Recreation Management or related field, preferred.
- 2+ years management experience in coordinating sports and/or leagues, preferred.
- CPR certification required, or willing to become certified once hired.
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
- Comfort with Microsoft Office. Ability to successfully learn and use JCC-specific programs like SalesForce and UPACE and others as needed.
- Knowledge of industry standards and best practices in Sports & Recreation
- Experience with budget management and program evaluation
- Ability to work collaboratively with colleagues and build positive relationships with members and program participants.
- Passion for health, fitness, and wellness
- Able to lift and carry objects weighing up to 40 pounds (boxes of supplies, fitness equipment, etc.).
- Availability to manage occasional events during weekend and evening hours is also required.
Benefits
- Competitive cost-sharing Health and Dental Insurance
- JCC Sponsored/Paid Health Reimbursement Account
- JCC Sponsored/Paid Group Life Insurance/LTD Coverage
- Generous paid time off supporting a quality work-life balance
- Tax-deferred 403(b) retirement savings plan
- Voluntary Supplemental Vision Insurance
- Additional Voluntary Supplemental Life/ADD coverage for you and your family
- AbilityAssist Employee Assistance Program (EAP)
- Norton Cyber Security Program
- LegalEase Insurance program
- Use of the Fitness Center at Leventhal-Sidman
- Access to group fit classes, Arts & Culture adult programming at member rates
- Discounts on a variety JCCGB's fitness/wellness programs and services
- Free wellness events!
- Discounted child care at JCCGB Early Learning Centers and after-school program
- Discounted JCCGB camp tuition
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