Fire Service Manager overseeing operations, sales, and administration in company's Service/Inspection Department. Responsible for strategic guidance and team leadership while ensuring performance and compliance.
Responsibilities
Responsible for the management and development of operations, sales, and administration within a company’s Service/Inspection Department
Provide strategic guidance, supervision, training, and leadership to a diverse workforce, specifically the Fire Technician/Inspector position
Directly manages a team of employees
Responsible for hiring, coaching, developing, and managing performance for direct reports
Collaborates with the Sales Department on the development/delivery of proposals
Acts as the point of contact between assigned team and branch leadership
Assume full Profit and Loss accountability for the Service/Inspection department
Ensure effective planning and achievement of project long-term and short-term goals
Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the company's values
Ensure that adherence to established service departments, budget parameters, appropriate financial reports and regulatory requirements are met
Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel for smooth implementation of activities
Build and develop partnerships that will grow the business within the industry marketplace
Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members
Performs other related duties as assigned
Requirements
Bachelor's degree in business administration or related field, preferred
Professional certification in Fire Protection is required. (E.G. State License, NICET, CSA, NAFED, ICC)
3 or more years of experience in the B2B Services industry
1 or more years of supervisory or management experience
Strong marketing and sales strategy development experience
Working knowledge of the fire protection industry
Ability to set and meet aggressive commitments to achieve business objectives
Ability to focus and prioritize in a fast-paced business environment
Ability to manage and lead staff to excellent performance
Ability to build strategic partnerships and possess a strong and positive history of growth within a market
Maintain a valid driver's license, auto insurance, and ability to pass a drug and background check
Benefits
Competitive base salary plus potential for $25k+ in bonus pay based on performance
Monthly car/cell stipend
Medical, Dental, Vision, and other ancillary benefits available immediately
401(k) with employer match, each paycheck and 100% vesting
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