Operations Manager at Fetch transforming multifamily communities through strategic logistics and team leadership. Oversee key metrics for fulfillment and last - mile delivery at multiple facilities.
About the role
- Senior Manager driving growth of Bosta's logistics network through operational expansion and opening new hub locations. Overseeing processes, ensuring high service quality, and operational excellence.
Responsibilities
- Leads Bosta’s national growth by planning, launching, and standardizing all new operational facilities across the network.
- Develops the frameworks, playbooks, and SOPs that guide how hubs are opened, relocated, or upgraded, ensuring every site meets Bosta’s operational, financial, and quality standards.
- Manages a specialized team and works closely with Operations, Planning, Commercial, Real Estate, Finance, and People to ensure seamless execution.
- Responsible for building scalable, efficient, and compliant facilities that enhance service quality, reduce costs, and support Bosta’s long-term growth plans.
- Leads end-to-end expansion projects for new hubs, from planning to launch.
- Conduct site visits, feasibility studies, and cost assessments.
- Identify opportunities to improve processes, productivity, and cost efficiency during expansion phases.
- Implement best practices in last-mile delivery, sorting, and warehousing operations.
- Coordinate with Admin, Procurement and Operations to prepare facilities, equipment, and staffing.
- Build timelines and ensure all tasks are completed before go-live.
- Report progress, risks, and challenges to senior leadership.
- Continuously improve expansion processes to enable faster and more efficient launches.
Requirements
- +10 years of experience in operations, expansion, project management, logistics, or similar roles.
- Strong project management and coordination skills.
- Ability to work cross-functionally and handle multiple hubs at once.
- Excellent communication, problem-solving, and decision-making abilities.
- Strong analytical mindset with comfort using data for planning.
- Willingness to travel across Egypt frequently.
- Experience in logistics, e-commerce, or retail operations is a plus.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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