Associate Strategic Client Executive managing pharmacy solutions and field office support at Marsh McLennan Agency. Building relationships and providing consultative support to enhance client experience.
About the role
- Account Director leading teams to deliver social-first strategies for clients in a global agency. Overseeing account direction and client relationships to ensure high-quality output.
Responsibilities
- Lead teams to deliver industry-leading work by utilising knowledge of social-first strategy and output
- Develop the appropriate strategy and output for each client
- Ensure account decisions are guided by strategy
- Inspire account teams to deliver best work
- Own senior client relationship development and communicate value
- Create and deliver effective account plans that include client insight and reporting
- Lead pitches, proposals, and scope for additional work
- Communicate business and marketing plans with stakeholders
- Organise key calls, meetings, and reviews
- Ensure accurate delivery of scope of work using time tracking
- Resolve any scope or resourcing issues
- Contribute to winning new business through pitches and proposals
Requirements
- 4+ years experience in a Client Services role in an agency setting
- Good understanding of social-first delivery (strategy, creative, media and management)
- Good understanding of project management principles
- Experience in the commercial running of account work
- Proven track record of retaining, developing and growing accounts
- Passionate about improving client experience and relationship development
- Experience working with global brands, ideally in FMCG
Benefits
- 20 days vacation a year + 12 public holidays
- Full Paid Medical Insurance (including dental and vision)
- Annual performance bonus
- 401k matching plan
- Sales commission (if involved in a pitch)
- Gym Membership contributions
- Free fruit, breakfast cereals, snacks, soft drinks and tea & coffee
- Free home office chair and screen
- Quarterly team offsites / Regular socials
- Free Citibike membership
- Recruitment referrals bonus
- Agile working policy
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