Customer Service Specialist handling orders and supporting Sales Managers at CANPACK Group. Working in Krakow or Brzesko with potential for partial remote work.
About the role
- Customer Care Group Manager leading international customer service in a sports industry company. Focused on transforming customer journeys and enhancing support teams for a global presence.
Responsibilities
- Définir et déployer le service client international
- Développer la vision, les objectifs et les normes de qualité du service à l'échelle du groupe
- Structurer et harmoniser les processus de service client à travers les filiales et partenaires
- Superviser la mise en œuvre opérationnelle du service client à travers tous les marchés
- Diriger des projets de transformation liés à la digitalisation du service client
Requirements
- Plus de 5 ans d'expérience dans le service client ou la gestion du service client dans un contexte international
- Expérience réussie dans la structuration ou le déploiement d'une organisation de service client à l'échelle d'un groupe
- Diplôme de niveau Licence +4/5 (Affaires internationales, Gestion, Marketing ou École d'ingénieurs)
Benefits
- Professionnel anglais courant (une autre langue est un atout)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Manager in Customer Experience for Absa Bank developing strategies to improve client experience. Responsibilities include leading teams and implementing customer service standards in a hybrid role.
Enterprise Premium Support Specialist providing high - touch technical support for enterprise clients at Notion. Collaborating with teams to resolve AI and technical issues while ensuring customer satisfaction.
Customer Service Representative assisting U - Haul customers inside and outside the center with rentals and inventory management. Engaging with customers, maintaining equipment, and providing educational support.
Customer Service Representative assisting customers inside and outside a U - Haul center with products and services. Utilizing technology and participating in ongoing training.
Customer Service Representative assisting clients at U - Haul locations. Engaging customers and managing equipment through technology and hands - on involvement.
Customer Service Representative assisting customers at U - Haul locations with rentals and services. Engaging with technology and providing supportive service in a team environment.
Customer Service Representative assisting customers at U - Haul locations. Responsible for equipment management and customer support through technology and hands - on tasks.
Talent Manager developing business and recruiting for client administrative roles at Robert Half. Engaging with clients and candidates to ensure successful placements and customer satisfaction.
Customer Service Representative assisting customers with U - Haul products and services at locations. Using technology to manage rentals while providing excellent customer service.