Technical Developer/Support Specialist providing technical and developer support for Niagara based hardware and software solutions. Experienced in troubleshooting automation software and assisting developers.
About the role
- Senior Manager in Customer Experience for Absa Bank developing strategies to improve client experience. Responsibilities include leading teams and implementing customer service standards in a hybrid role.
Responsibilities
- Provide advice and support in practice formulation and associated best practice improvement tactics
- Take responsibility for the development of the strategy for Customer Experience across the total consumer database
- Ensure the business drives a holistic sales approach to customers
- Initiate and implement customer experience standards for the business’s touchpoints
- Provide leadership to the direct and indirect teams at the various touch-points
Requirements
- Bachelor`s Degrees and Advanced Diplomas in Business, Commerce and Management Studies (Required)
Benefits
- Equal opportunity employer
- Affirmative action employer
- Opportunities for development and career growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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