Hybrid Program Manager

at Bold Orange

• Job title: Program Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $100,000 - $120,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Minneapolis, United States

About the role

• Managing client delivery excellence and operational consistency across a diverse portfolio. Leading the Project Management team in evolving processes and ensuring optimal financial outcomes.

Responsibilities

• The Program Manager is a senior leadership role within the Project Management department primarily focused on driving client delivery excellence, optimal portfolio health and growth through financial responsibility, staffing, and operational consistency across a portfolio of businesses.
• Acts as a key contributor in the project management departments evolution and optimization, fostering project management team growth and the implementation of the department's innovation roadmap.
• In collaboration with Client Strategy & Services, lead the financial health of a portfolio of business and maintain set agency margins to drive success at the top level.
• Manage and support project managers at all levels to ensure that forecasting is achieved and consistent month-over-month, providing course correction where necessary.
• Ensure all businesses within the portfolio are staffed appropriately to support client work and delivery excellence.
• Lead and support project managers delivering integrated projects that span multiple functional departments.
• Train and facilitate the PM onboarding process for all new PM hires, ensuring consistency in support and approach.

Requirements

• 10+ years of project management experience from a digital marketing agency environment
• A history of robust project management leadership that spans strategy, creative, technology implementation, data, SEO, and marketing automation initiatives
• Demonstrated ability to drive financial health, manage forecasting adherence, and review P&L reports for a portfolio of businesses
• Extensive experience estimating integrated delivery projects of $25k and over for organic and new business opportunities
• Ability to think strategically and contribute to department planning, evolution, and innovation initiatives as a leader on the team
• Previous experience and enjoyment of staffing oversight, including capacity management, skill alignment, and contractor management
• Strong background driving operational excellence, process compliance, and evolution for integrated project delivery
• Previous experience and passion for people management
• Desire to contribute, lead, and champion while continually reprioritizing for ideal outcomes and support needed day to day
• Cool under pressure with a genuine enjoyment of agency.

Benefits

• Medical, dental, and vision insurance
• Virtual mental health support
• Health Savings and Flexible Spending Accounts (including dependent care)
• Infertility and critical illness benefits
• 401(k) with generous 6–10% employer contribution
• Paid parental leave
• Tuition reimbursement
• Free parking and commuter support