Product Designer at Level AI, an AI - native SaaS startup enhancing customer engagement in contact centers. Join our team focusing on user - centered design and innovation.
About the role
- Product Design Lead responsible for design strategy and user-centered design in financial platforms. Collaborating across teams to shape intuitive platform experiences in a regulated environment.
Responsibilities
- Own and drive the design strategy for core platforms.
- Shape end-to-end platform experiences and translate complex requirements into intuitive designs.
- Partner closely with product managers, engineers, and business stakeholders as a design expert.
- Operate with minimal direction from problem framing through execution.
- Contribute to and help extend a global design system.
Requirements
- 10–12 years of experience designing digital products.
- Expertise in User-Centered Design at Platform Scale.
- Ability to learn and navigate complex domains.
- End-to-End Journey Thinking.
- Interaction and UI Design for Complex Workflows.
- Design-Led Collaboration and Influence.
- Independence and Ownership.
- Design System Contribution.
- Complex Systems Thinking.
- Communication, Critique, and Storytelling.
- Design Leadership Without Line Management.
- A portfolio demonstrating strong interaction design, systems thinking, and experience with complex or ambiguous problem spaces.
Benefits
- Access to flexible global resources and tools for your life’s journey.
- Focus on your health.
- Foster your personal resilience.
- Reach your financial goals as a valued member of our team.
- Generous paid leaves, including paid volunteer time.
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