Director of PMO & Operations at The Crown Estate overseeing operational excellence and strategic alignment across the Marine SBU leading performance against the Business Plan.
About the role
- Associate Director of Operational Excellence for Bristol Myers Squibb spearheading operational excellence and continuous improvement initiatives across North America. Collaborating with diverse teams to enhance business performance and achieve organizational goals.
Responsibilities
- Lead and support Diagnostics and Focused Improvement initiatives
- Coach sites and site leaders in the development and execution of COMPASS Roadmaps leveraging the BMS operating system to deliver results and mature Operational Excellence culture
- Apply Continuous Improvement and Lean tools to consistently improve performance, reduce waste and drive productivity across GPS sites and functions
- Facilitate Monthly Bowling Card reviews
- Support and influence changes to operations and processes; support movement to an organizational ‘Lead with Data’ mindset and fact-based decision-making culture
- Contextualize critical business issues and value levers, work to embed an objective and unbiased point of view into the business conversation with stakeholders, using the ability to communicate complex quantitative analysis in a clear, concise, and actionable manner
- Establish and maintain clear and ambitious SMART KPIs to ensure that organization objectives in the areas of safety, quality, service, cost and efficiency are met
- Business Process Improvement - Define, optimize and maintain end to end business processes
- Lead workshops, Kaizen, DMAIC, PDCA and Lean Six Sigma Projects
- Partner with leadership to identify high impact opportunities, execute process improvements and drive initiatives across the organization
- Identify and eliminate process inefficiencies, bottlenecks, and waste to enhance productivity and reduce costs
- Root cause problem solving
- Optimization of Labor, Facility, and Space Utilization
- Identification of meaningful Metrics and Key Performance Indicators (KPIs)
- Continuous Improvement Education, Training, Project Intake, and Prioritization
- Build organizational capability and provide training/coaching
- Building, maintaining and leveraging relationships across the matrix to identify opportunities for process improvement and facilitate the implementation of measurement and management systems
- Ensure compliance with organizational policies and procedures related to resource management
- Stay current with industry trends and emerging technologies related to Compass and process improvement
- Implement innovative solutions to drive process improvements and enhance business performance
- Foster a culture of innovation and continuous improvement within the organization
- Travel up to 50%
Requirements
- Bachelor’s degree in Engineering, Management, Project Management, or a related field; MBA or advanced degree preferred
- Minimum of 5 years of experience in operations, project management or a related field
- Minimum of 2 years in OpEx with heavy emphasis on driving focused improvements
- Financial acumen to develop business cases
- Proven track record of successfully managing complex projects and driving operational excellence
- Strong leadership and team management skills, with the ability to motivate and inspire others
- Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
- Proficiency in project management tools and methodologies, such as Agile, Scrum, or PMP
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
- Experience in the Pharmaceutical Industry or similar
- Lean Six Sigma Black Belt, Master Black Belt preferred
Benefits
- Health Coverage: Medical, pharmacy, dental, and vision care.
- Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
- Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
- Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
- Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
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