Senior Affiliate Manager driving customer acquisition and managing affiliate partnerships in the crypto casino sector. Focus on performance metrics and strategic growth in a Web3 environment.
About the role
- Commercial Business Partner acting as a trusted advisor on pricing and contract management. Collaborating with Sales, Legal, and cross-functional teams to drive sales productivity and operational excellence.
Responsibilities
- Establish and maintain positive, productive working relationships with Sales teams and other key stakeholders
- Assist Sales with pricing SaaS transactions and complex deal structuring/pricing/contracting
- Guide Sales through Commercial Desk processes, including Blue Yonder’s internal business approval process, facilitating business approvals for non-standard terms and discounts, and interpreting the Blue Yonder Approval Matrix
- Review, prepare the initial draft, and negotiate customer and partner-facing software, SaaS and services-related orders, SOWs, agreements, and amendments based on established guidelines
- Provide guidance to Sales on acceptable deal structures, fallback positions, acceptable means of handling external customer objections, and pricing
- Develop various alternatives for complex deals and provide scenario analysis to assess the impact of different proposal structures
- Collaborate with Business Practices to create new deal constructs as required to adapt to market demands
- Involve other groups (Revenue Recognition, Legal, etc.) as needed to ensure the impact of non-standard terms is understood by all stakeholders and approvers
- Document obtained deal approvals and other necessary documentation
- Assist Sales with the interpretation and application of Bookings policy, applying bookings value adjustments in Salesforce as needed to ensure accuracy
- Review executed customer agreements to ensure compliance, completeness, and accuracy
- Enforce company contracting guidelines, methodology and standard operating procedures
- Maintain a working understanding of the end-to-end quote-to-cash process
- Work on projects to advance Commercial Desk initiatives and further improve the sales process
- Collaborate with the broader Commercial Excellence team and other back-office teams to streamline and optimize efficiency and operations in the quote-to-cash process
- Stay up-to-date on company processes, products, and new releases
- Train the Sales team on tools and processes related to the Commercial Desk (e.g., pricing, approvals, commercial contracts initial drafts etc.)
- Provide high-level customer service to internal and external customers
- Manage escalations or tense situations with professionalism and poise, involving management as needed
Requirements
- 5+ years relevant experience
- Experience modeling in Excel (e.g., Pivots, conditional formulas, etc.)
- Experience working in a CRM system, especially Salesforce
- Experience working in Microsoft Office Suite and with contract management software
- Experience working in a software or SaaS company is a plus
- Experience with CPQ systems is a plus
- Experience drafting and negotiating SaaS, Software, Professional Services and high-value contracts
- Understanding of legal, risk, and business impacts to contract language and deal velocity
- Customer service-oriented mindset
- Positive, team-oriented attitude with a healthy sense of humor
- Attention to detail and accuracy
- Excellent analytical, problem-solving, and research skills
- Ability to function independently as well as within a team effectively and efficiently
- Highly organized and flexible, with the ability to prioritize and work effectively on multiple tasks in a demanding, fast-paced environment
- Excellent written and oral communication skills
- Ability to quickly adapt in a changing environment
- Willingness to be flexible with working hours, especially at quarter ends and around year-end holidays, if needed.
Benefits
- Professional development opportunities
- Health insurance
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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